Overview

The Card on File Feature allows patients to opt-in to putting a card on file for a customizable amount of time. All that is required on behalf of your patients is their email address, the card for the agreement, billing address, and a signature on the terms of use. This feature can be used separately or in combination with the following solutions: kiosks, PreVisit, and CheckIn. It allows for automatic charges, therefore presenting outstanding medical bills. 

Key Takeaways:

• The benefit of this service is that patients can make automatic payments, therefore, preventing outstanding medical bills
• The only requirements from the patient is their email, billing address, card (that they want on file), and a signature for terms of use
• Patients can skip this step when prompted and they won’t be asked again for 60 days (note: 60 days is the default but you can change this)
• To change the maximum charge limit, go to Athena and update the amount they can charge per year (as a maximum)