Leveraging the New Kyruus Health Support Tool - Session 2
Dive a little deeper into what exactly is changing with the Kyruus Health support tool, learn about changes to policy and workflows, and find out how to prepare for the transition.
About this course
Kyruus Health is upgrading the support tool that you utilize to submit requests and access documentation. Moving to ZenDesk will make it easier to submit requests, increase transparency into ticket status, and allow you to subscribe to release notes and documentation updates with the click of a button. With enhanced functionality in the ZenDesk Help Center, you also will find it easier to navigate technical documentation and new content.
This recorded roundtable is a deeper-dive into what is changing, including policies and workflows, and additional details on how best to prepare. Note that this expands upon details shared in the first session, which can be found here: Leveraging the New Kyruus Health Support Tool.