Overview of Kyruus Connect for Payers Messaging
Gain a baseline understanding of Messaging within Kyruus Connect for Payers including what messaging is, the types of messages, their characteristics, and more.
24 min
Course
Health Plans
> 10 minutes
Roundtable: Bundled / Capitation UI
This roundtable provides an overview of the Bundled and Capitation UI including challenges, objectives, assumptions, and what is out of scope for phase I.
60 min
webinar-series
> 10 minutes
Webinar
Roundtables
Understanding Tiered Products and Networks
Learn what tiered products and networks are, the requirements for setup, cost impacts, and connection to them for authenticated users.
33 min
Course
Health Plans
> 10 minutes
Roundtable: Quality Score UI Enhancements
This roundtable focuses on UI enhancements within Kyruus Connect for Payers. This includes changes to search cards, information about quality drawers and sub categories, and usability feedback.
37 min
> 10 minutes
Webinar
Roundtables
Kyruus Health Help Center - How to Follow Articles
Learn how to follow articles and sections, within the Kyruus Health Help Center, to receive alert notifications.
1 min
auto-registration
Video Tutorial
video-tutorials
< 10 minutes
Zendesk
Understanding the Data Driven Search By Plan Menu
Learn the purpose of the Search by Plan Menu, walkthrough the data specification files that drive it, and understand the differences in the 3 menu layouts.
30 min
Course
Health Plans
> 10 minutes
HealthSparq One
Patient Forms in the Check-In Extension
This course, proctored by Michael Smith from the Epion team, walks you through the finer points of sending patient forms in the Check-In web browser extension.
4 min
Course
Customer-Facing
< 10 minutes
Epion
Medical Groups
TiC (All Services) Cohort 1 - Session 1
Session 1 focuses on introducing the cohort, setting expectations for testing, reviewing dev tools, and describing what comes next.
52 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 1
Benefit API Series - PCP, Specialist, and Facility Benefits
This session focuses on the "WHO" in the API Response, the benefit type.
38 min
webinar-series
< 10 minutes
Webinar
Benefit API
Provider Data Transformation Cohort - Session 10
Session 10 provides an update on the overall project schedule, information on data validation and how to report issues, along with a review of some frequently asked questions and additional questions from the cohort.
30 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Provider Data Transformation Cohort - Session 11
Session 11 begins with the announcement of our rebrand here at Kyruus Health. We then provide an update on the overall project schedule, information on what Kyruus Health does prior to execution action 1, and an overview of execution of action 1 and action 2, all culminating in an faq and some reminders.
23 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Provider Data Transformation Cohort - Session 2
Session 2 includes a review and check-in on prerequisite actions, HealthSparq development readiness, and a look at some helpful resources.
43 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Provider Data Transformation Cohort - Session 12
Session 12 primarily addresses Data Matching, and then goes into a discussion of the contingency plan for if data analysis or Kyruus Connect testing are still in process 1/31/2024
55 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Provider Data Transformation Cohort - Session 20
Session 20 includes cutover planning updates as we approach the finish line, and information on post-cutover support. The session ends with a question and answer session.
15 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Provider Data Transformation - Session 17
This session includes testing updates, cutover planning, a review of the schedule, and next steps.
16 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Provider Data Transformation - Session 19
Session 19 includes cutover planning updates, issue tracking & reporting information, and addresses some questions from the cohort attendees.
16 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Roundtable: Provider Data Transformation
This first roundtable focuses on introducing the cohort. It includes an overview of the approach, expectations, and next steps.
47 min
webinar-series
> 10 minutes
Webinar
Roundtables
Cohort Series
BCBSA Affiliated Clients - Provider Data Transformation
Encounter & Treatment Series - Session 18
This session highlights poll questions, responds to questions from the audience, and reminds everyone of the importance of the HealthSparq Support Center.
23 min
webinar-series
> 10 minutes
Webinar
Encounter & Treatment
Encounter & Treatment Series - Session 21
This session, which is the final session in the Encounter series, explains where in the process you should be, and how to communicate with our team once these sessions have concluded.
13 min
webinar-series
> 10 minutes
Webinar
Encounter & Treatment
Transparency in Coverage (All Services) Series - Data Domain Overrides & Data Processing
This session focuses on data domain overrides & data processing, which will give you a comprehensive look at the templates and workflow.
55 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Roundtables
Transparency in Coverage (All Services) Series - Testing and Triage
In this roundtable, you will learn about test scenarios and test users, as well as issue triaging.
59 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Roundtables
TiC (All Services) Cohort 1 - Session 3
Session 3 focuses on an updated process, planning and execution tasks, and testing feedback.
46 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 1
TiC (All Services) Cohort 2 - Session 13
Session 13 includes a review of Go-Live Readiness, CLNR update, and a review of open HSC tickets.
39 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 2
TiC (All Services) Cohort 2 - Session 8
Session 8 includes an update to the search data domain for awareness only and a review of Go Live Readiness tickets. Additionally, there is discussion around CLNR data and testing.
61 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 2
TiC (All Services) Cohort 3 - Session 3
Session 3 includes a review of dev tools, what we are seeing with planning action submissions, and feedback questions on how testing is going.
52 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 3
TiC (All Services) Cohort 3 - Session 4
Session 4 includes a data discussion, an update from Daryl, and information about messaging.
54 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 3
Search & Indexing
Gain a baseline understanding of what Search is along with various components including: Typeahead, Relevance Ranking, Sorting, Facets & Filters, Indexing, and more.
41 min
Course
Search API
> 10 minutes
Benefit API Series - Out of Network
This session dives into Out of Network – how it works, where it shows up, what you need to send, and when you need to send it.
34 min
webinar-series
> 10 minutes
Webinar
Benefit API
TiC (All Services) Cohort 4 - Session 5
Session 5 includes a couple TiC Updates regarding percent of charge and prescription drug MRF requirements, a review of OON Allowed Amounts, and testing feedback and questions.
48 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 4
Benefit API Series - CCAs and Quality Recognitions
This session focuses on CCAs and Quality Recognitions, including things to remember, what you need to send, and answering questions.
52 min
webinar-series
> 10 minutes
Webinar
Benefit API
TiC (All Services) Cohort 4 - Session 3
Session 3 includes a review of Block Lists, EQ Overrides, and Service to Specialty Mappings, along with a review of the Dev Tools.
48 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 4
Kyruus Connect for Providers for View Only Users
Walkthrough Kyruus Connect for Providers from the perspective of a View Only Users including logging in, searching for a provider, and what data makes up provider profiles.
6 min
auto-registration
Video Tutorial
ProviderMatch Administrator
video-tutorials
< 10 minutes
Kyruus Health Solutions Overviews
This course provides an introduction to the various solutions that make up the Kyruus Health Product suite including Kyruus Connect, Search, Schedule, and more.
15 min
DirectBook
Course
ProviderMatch for Consumers
Search API
Analytics
KyruusOne
> 10 minutes
Digital Accessibility Guide
This guide outlines digital accessibility including its impact, business case, and common digital barriers.
auto-registration
Guide
eBook
General/Universal
Accessibility
< 10 minutes
Provider Data Transformation Cohort - Session 13
Session 13 focuses on testing status, including reported issues, testing considerations, and testing status as of EOD 1/24.
18 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Provider Data Transformation Cohort - Session 21
Session 21 is the final session of the provider data transformation cohort. This final session covers information about ongoing support, as well as discussions surrounding project closure and lessons learned.
15 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Transparency in Coverage (All Services) Series - Disclaimer & Disclosure Messaging
This session focuses on Disclaimer and Disclosure messaging, what's changing for all items and services, and service specific messaging.
32 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Roundtables
Roundtable: Kyruus Connect: Payer Analytics Migration Session 1
In the first session of this roundtable series, the health plans team gives a detailed look at the analytics migration, not only from a functionality standpoint, but also what insights/tools it will provide.
Health Plans
webinar-series
> 10 minutes
Webinar
Roundtables
health-plans
TiC (All Services) Cohort 1 - Session 12
Session 12 includes a review of plans for mitigation and how things will be handled after the cohort ends, as health plans start to make Go/No-Go decisions, and some information on external MRF issues.
60 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 1
TiC (All Services) Cohort 2 - Session 4
Session 4 includes a review of Block Lists, EQ Types and POS Overrides, and Service to Specialty mapping, along with any validation issues and questions.
58 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 2
Provider Data Transformation - Session 16
This session includes testing updates, cutover planning, a review of the schedule, and next steps.
18 min
webinar-series
> 10 minutes
Webinar
Cohort Series
BCBSA Affiliated Clients - Provider Data Transformation
Leveraging the New Kyruus Health Support Tool - Session 2
Dive a little deeper into what exactly is changing with the Kyruus Health support tool, learn about changes to policy and workflows, and find out how to prepare for the transition.
43 min
webinar-series
> 10 minutes
Webinar
Zendesk
Understanding the Relationship Between Providers, Networks, and Products
Gain an understanding of how providers connect to networks and how those networks connect to products within Kyruus Connect for Payers.
26 min
Course
Health Plans
> 10 minutes
Leveraging the New Kyruus Health Support Tool
In this recorded webinar, you will learn what exactly is changing with the Kyruus Health support tool, see a demo of the new Support Center, and find out how to prepare for the transition.
43 min
webinar-series
> 10 minutes
Webinar
Provider Data Transformation - Session 18
This session includes cutover planning updates, testing updates, issue tracking & reporting information, next steps, and reminders.
20 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
Editing a Provider's Clinical Information
How to edit a provider's clinical information including their practice type, practice group, specialty, and clinical keywords.
3 min
auto-registration
Video Tutorial
ProviderMatch Administrator
Clinical
video-tutorials
< 10 minutes
Approval Workflows Overview
Walk through the approval workflow process from 3 different perspectives – provider, approver, and approval workflow admin.
5 min
auto-registration
Video Tutorial
ProviderMatch Administrator
< 10 minutes
Clinical Keyword Templates
Learn the in’s and out’s of Clinical Keyword Templates – what they are, and how to create, edit, and apply them to providers.
9 min
ProviderMatch Administrator
Course
Clinical
< 10 minutes
Trusted External Source Process Overview
This video gives an overview of the trusted external source process, which allows practices to set rules that will determine which data can be added to a patient's chart without data reconciliation.
3 min
Video Tutorial
Customer-Facing
Recently Added
< 10 minutes
Epion
Medical Groups
Pre-Visit Features & Training
This course, proctored by associate customer success manager Jennifer Mata, details the steps of the pre-visit check-in, outlines the features of the Check-In chrome extension, and breaks down our reconciliation process.
35 min
Course
Customer-Facing
> 10 minutes
Webinar
Epion
Medical Groups
TiC (All Services) Cohort 4 - Session 2
Session 2 includes details on the ticket process, a review of the search experience, and an update on plain language strategy.
48 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 4
TiC (All Services) Cohort 2 - Session 1
Session 1 focuses on introducing the cohort, setting expectations for testing, reviewing dev tools, and describing what comes next.
54 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 2
Benefit API Series - API Connection & Best Practices
This final session of the series covers the OOP Debugging Tool, API Connection Setup, and some best practices.
51 min
webinar-series
> 10 minutes
Webinar
Benefit API
Encounter & Treatment Series - Session 9
This session is all about the validation strategy including preparation, how to report issues, triage, and more.
36 min
webinar-series
> 10 minutes
Webinar
Encounter & Treatment
Blues Forum 7.1
Hear from our Director, Client Services and Chief Product Officer as they dive into Kyruus updates, Insights from our Care Access Report, our Product Strategy, and more.
163 min
webinar-series
> 10 minutes
Webinar
TiC (All Services) Cohort 3 - Session 7
Session 7 includes discussion regarding Go-Live Readiness, some TiC Updates, Cost Data filtering, and time for questions at the end.
57 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 3
Transparency in Coverage (All Services) Cohort 3 - Session 1
Transparency in Coverage (All Services) Cohort 3 - Session 1 covers an overview of the cohort and the support team, validation approach, triage tools and next steps, all culminating in a Q & A session.
54 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 3
May - Mental Health Awareness
Raise awareness about mental health, fight stigma, provide support, education, advocacy for policies with people with mental illness and their families.
> 10 minutes
health-plans
TiC (All Services) Cohort 2 - Session 10
Session 10 includes an update on CLNR along with a few reminders for go-live readiness, an update to toggle location, and review of HSC tickets.
57 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 2
TiC (All Services) Cohort 3 - Session 13
Session 13 is the final session for Cohort 3. It provides a review of topics covered, what to expect going live, and what support is like post cohort.
31 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 3
TiC (All Services) Cohort 4 - Session 12
Session 12 reviews what to expect with each Go / No-Go Decision, the HSC ticket process, and what post cohort support looks like.
36 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Cohort 4
Provider Data Transformation Cohort - Session 3
Session 3 includes another review and check-in on prerequisite actions, HealthSparq readiness, and the process for submitting PDT tickets.
39 min
webinar-series
> 10 minutes
Webinar
BCBSA Affiliated Clients - Provider Data Transformation
TiC (All Services) Office Hours - Session 1
Session 1 includes updates for Blue Plans, Questions/Topics, and Member Enablement Planning.
63 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Office Hours
SEO Deep-Dive with Search
Gain a better understanding of what SEO is, how it is leveraged, and how it fits into your healthcare organization's digital marketing strategy.
26 min
Course
ProviderMatch for Consumers
Recently Added
Digital Marketing
> 10 minutes
Creating, Editing, and Deleting Marketable Locations
Steps for creating, editing, and deleting Marketable Locations utilizing the Marketable Locations Manager.
7 min
auto-registration
Video Tutorial
ProviderMatch Administrator
< 10 minutes
Defining Your Digital Marketing Objectives
Learn about the first step in planning a digital marketing campaign, leveraging Search, as part of Kyruus Connect for Providers.
6 min
Course
Digital Marketing
< 10 minutes
TiC (All Services) Office Hours - Session 2
Session 2 includes updates to CLNR v2 production readiness along with details regarding Member Enablement Planning, and additional questions, some of which were also covered in Office Hours - Session 1.
61 min
webinar-series
> 10 minutes
Webinar
Transparency in Coverage (All Services)
Office Hours
Search for Admin Users Overview & Demo
Learn about Search for Admin Users, an authenticated search and scheduling solution for front desk staff, agents, and more.
8 min
Course
< 10 minutes
ProviderMatch Employed User
Clinical Keyword Templates
Learn the in’s and out’s of Clinical Keyword Templates – what they are, and how to create, edit, and apply them to providers.
9 min
ProviderMatch Administrator
Course
Clinical
< 10 minutes
Search & Indexing
Gain a baseline understanding of what Search is along with various components including: Typeahead, Relevance Ranking, Sorting, Facets & Filters, Indexing, and more.
41 min
Course
Search API
> 10 minutes
Clinical Keyword Templates
Learn the in’s and out’s of Clinical Keyword Templates – what they are, and how to create, edit, and apply them to providers.
9 min
ProviderMatch Administrator
Course
Clinical
< 10 minutes
Defining Your Digital Marketing Objectives
Learn about the first step in planning a digital marketing campaign, leveraging Search, as part of Kyruus Connect for Providers.
6 min
Course
Digital Marketing
< 10 minutes
