TiC (All Services) Cohort 4 - Session 2

Session 2 includes details on the ticket process, a review of the search experience, and an update on plain language strategy.

TiC (All Services) Cohort 4 - Session 2

Curriculum

About this course

About this course

Session 2 focuses on discussion around several topics including:

  • ticket process and testing expectations
  • dev tools
  • search experience
  • plain language strategy

Additionally, there is time for questions and inquiry into future discussion topics.