There is so much more to learn on the Access Academy! Be sure to check out the following courses:
GuideCX Walkthrough: This course, proctored by Michael Smith, gives an overview of Guide CX functionality and use.
Pre-Visit Features and Training: This course, proctored by associate customer success manager Jennifer Mata, details the steps of the pre-visit check-in, outlines the features of the Epion chrome extension, and breaks down our reconciliation process.