Cohort 1 in Review

Summary

Summary

  • Start Date: 8/15
  • 18 Sessions
  • Avg Attendance: 60
  • Topics Covered: Testing Strategy, Dev Tools, Search Experience, Mitigation Strategies, HSC Ticket Submission, Block List/Domain Override, Data Input, OON Allowed Amounts, Client Ticket Resolution Review, Filtering in Cost Searches, External MRF Issues, Plain Language Updates
  • Tickets Closed: 107