What to Expect and Post Cohort Support

Summary

Summary

  • 12/1 is the drop dead date if you want All Services in production before end of 2023
    • Submit a new HSC ticket requesting removal of 500 Services Block List and if applicable your specific block list be deployed.
      • If updated data needed comment in the same ticket with production Control File Name/date
        • File needs to be delivered to HSQ no later than EOD, 12/1

Post Cohort Support

Office Hours

  • Starting the week of 11/13 (after the last Cohort has ended) we will have 5 weeks of Office Hours leading up to the end of the year
  • This will be a place to bring questions once per week for one hour
  • We will try to bring some examples of issues and their resolution to help lead the conversation
  • Discuss override updates for go live activities

Ticket Submissions

  • Process will remain the same for tickets and will be monitored by the cohort lead
  • HOT TIP: Validate in data layer before filing a ticket. Use dev tools to help with this...