Engage Best Practices

Map your homepage to your key objectives

  • Consider the following main nav (persistent on all web pages):
    • Link to your story/brand (about us)
    • Link to Locations
    • Link to Providers
    • Link to Phone number
    • Link to All service line pages
    • All: News (add opportunity there to sign up for future comms)
  • Consider adding the following links on top of homepage (mobile users!):
    • Link to find a provider
    • Link to phone number
  • Body (address Supply/Demand):
    • New and Most Searched Services
    • New and Most Searched Locations
  • Why?: Shortens the patient journey to key pages on your website

Your service line page is a key intersection in the Patient Journey

  • Consider adding key CTA buttons on top of the body (mobile users!):
    • Link to list of relevant providers (addresses Supply/Demand)
    • Link to list of relevant locations
  • Link to other Service Line Pages in left nav:
    • OB/GYN
    • Pediatrics
    • Behavioral Health
    • Etc.
  • Body (address Supply/Demand)
    • New and Most Searched Services
    • New and Most Searched Locations
  • Why?: For Patients — Shortens the patient journey to key pages on your website - improves engagement and find the right care quickly