Summary
- Messaging is a broad and all-encompassing term used to describe the ways in which information is communicated from health plans to members within Kyruus Connect for Payers
- Controlled by sets of business rules and/or data elements that determine when, where & how a message displays
- Provide direction or guidance for action to a member
- Give warnings or provider reminders to a member
- Can appear in multiple locations within Kyruus Connect for Payers, e.g.
- at the top of the search results screen
- within the provider search result card
- within the provider search results
- Display when the specific conditions are triggered
