Agenda

• Develop an Understanding of What Messaging is within Kyruus Connect for Payers
• Discuss Types of Messages
  • Messages that inform
  • Messages that guide
  • Messages that ask for action
• Review Characteristics of Messages
• View Sample Messages in Kyruus Connect for Payers
• Discuss Translating Your Business Questions into Requirements

Why Do I Need to Understand Messaging?

Messaging can be used to support many client needs. While Kyruus Connect for Payers is highly configurable, there may be some situations where a client need cannot be solved via configuration. In these situations, messaging can help fill the gap.